Support.

Support

More than 400 associates at our Maine headquarters and multiple field offices are dedicated to supporting the efforts of our sales partners. We’re here to help you!

IT Help Desk

Have a computer problem? When you need IT assistance, it’s just a phone call away 7 a.m. to 7 p.m. EST. Our experienced team of live support specialists at our IT Help Desk answers calls quickly, pinpointing the problem to get you back to selling ASAP.

Regional Managers and Meetings

Whether you need support, hands-on help with a presentation or sound advice from a voice of experience, Geiger’s team of regional and division managers will lead, encourage, educate, and even stand beside you in a client meeting.

Marketing

A Geiger marketing manager is dedicated to helping sales partners create customized marketing solutions (flyers, brochures, PowerPoint and more). Plus, Geiger’s team of marketing professionals keeps you competitive by developing tools, initiatives and materials to help you make the sale.

Customer Service – “Total Care”

There’s a good reason our excellent customer service is named “Total Care.” Geiger’s Customer Relations Specialists are available to help you throughout the whole life of your order including research, credit checks, and order changes. Geiger also provides complete billing, AR, and claims support.

Licensing Support

If you use a collegiate, corporate or sport logo, you might need a license. Geiger’s licensing manager makes it easy by walking you through the application process from research and verification through artwork, trademark, application and fees.

Product Safety

Geiger’s Compliance Manager can assist you with navigating product compliance issues as well as collecting all the necessary forms from our production partners. Plus, we provide tools that can help you tell the product safety story to your clients.

Education

Geiger is committed to educating and inspiring our sales partners with great ideas (and great people!) that help you learn and build your business.

  • Geiger Galleria – Geiger’s national sales conference, trade show, and educational event is held annually and is open to all qualifying sales partners.
  • GConnect™ – Sales partners have an opportunity to learn all about new products from vendors themselves during bi-monthly GConnect™ online supplier meetings. Free samples and/or special offers are available to all sales partners who attend.
  • Monthly Technology Webinars – Geiger’s online continuing education events are designed to help sales partners learn about new sales and marketing techniques and strategies.

Customer Shows

Invite your customers and prospects to one of Geiger’s Customer Shows held in 25 cities across the country each year showcasing the latest promotional products from our Gold, Silver and Preferred Production Partners. This show is exclusive to Geiger sales partners!

Pyramid Awards

Be part of a distributorship that wins more PPAI Pyramid Awards and nominations than any other distributor in the country. As a Geiger sales partner, we’ll even assist you in preparing your award entries.

Prospecting Program

Geiger will contact prospects on your behalf with a series of special mailings which include a current promotional product and customized flier explaining why to choose promotional products. We’ll also send a mailing to you, so all you have to do is call to follow up with an appointment.

Personalized Websites

  • Geiger.com – Our award winning true ecommerce site can be personalized as your on line selling tool. The site features our most popular selling products with competitive pricing.
  • Geiger Store – From greeting cards to water bottles, you’ll find all the personalized Geiger products you need at our online store. This is the place to get Geiger branded merchandise and marketing tools.

Geiger Green Initiatives

Not only does Geiger sell eco-friendly products, but we’re also an environmentally friendly company that actively works towards accomplishing green initiatives. We recognize corporate America’s growing need for sustainability and promote these values wherever possible.